Troubleshooting (for the jlab deck)

Some errors that happen after update are fixed by running tools -> check database in Anki before updating.

If your card order is messed up after an initial import of the deck, the culprit is most likely the insertion order of the default deck options and the current deck options. Try changing this from “random” to “sequential”. This often fixes the problem. If not, have a look at the next step.

If changing the insertion order to “Sequential” didn’t fix the random order, you can change the current card order in the card browser. First, open the card browser, then do the steps illustrated in the figure:

Internally, the jlab deck always is called “Jlab’s beginner course” – even though there’s a typo in the name ;). If you rename the deck to e.g. “wafawffwa”, you will get a second deck with the original name after import. The “old” cards are now in “wafawffwa”, the new cards are in “Jlab’s beginner course”. The same happens, if you move the jlab deck into a new parent deck to have it organized. Technically, this is a renaming, too. In order to fix this, you need to move the cards around in the deck browser (from “wafawffwa” to “Jlab’s beginner course” or the other way round). Afterwards, you need to update the card order, as illustrated “wrong card order (fix 2)”!

Most of the time, this means that a reading card is displayed instead of the associated listening card. The cards are organized in two subdecks, which sometimes are not shown by default. If you click the parent deck on the topmost level, both card types are displayed. Try uncollapsing the deck. If this does not solve the problem, send me an email using the contact form on the right – there’s a more tricky issue for this but it rarely happens.